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SME, Support Systems Specialist

Scale AI YC Summer 2016 · India · Gen AI Operations
ML engineering Posted 5mo ago First seen Oct 22, 9:39 PM ET via Greenhouse

From the posting

Scale is looking for a Support Systems & Routing Specialist to own and optimize the core infrastructure powering our contributor support operations. In this role, you will be responsible for configuring and maintaining systems like Zendesk, designing routing logic, and building scalable frameworks that ensure tickets a…

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